Should there be any contradictions between this data protection declaration and the other applicable contract or terms and conditions of Piccolohouse KG, the provisions of this data protection declaration shall take precedence. Data protection is a matter of trust and your trust is important to us. We respect your personality and privacy. We also want to ensure the protection and lawful processing of your personal data. It is important to us that you agree to the processing of your personal data. With this data protection declaration we inform you comprehensively about our data processing methods. And you decide whether you want your personal data to be processed. This data protection declaration covers both historical and future personal data. If you agree to the processing of your personal data, we will not only process the personal data collected from you in the future in accordance with this data protection declaration, but also your personal data already stored by us. 

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1. How do we protect your personal data?

We have technical and organizational security procedures in place to maintain the security of your personal data and to protect your session data and personal data against unauthorized or unlawful processing and/or against accidental loss, alteration, disclosure or access. However, you should always be aware that the transmission of information via the internet and other electronic means involves certain security risks and we cannot guarantee the security of information transmitted in this way.

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2. How long do we keep data?

We retain your personal information for as long as we deem necessary or appropriate to comply with applicable law or as long as it is necessary for the purposes for which it was collected. We delete your personal data as soon as they are no longer required and in any case after the legally prescribed maximum retention period has expired.

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3. What rights do you have in relation to your personal data?

You have the right to assert your data protection rights at any time and to receive information about your stored personal data, to correct or supplement your personal data, to object to the processing of your personal data or to request the deletion of your personal data. The contact options can be found in section 4 below. We reserve the right to correspond with you electronically (in particular by e-mail) in this context.

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4. How can you contact us?

If you wish to assert your rights in relation to your personal data or have any questions or concerns regarding the processing of our personal data, you can contact us as follows: info@piccolohouse.ch We will endeavor to respond to your questions or concerns promptly upon receipt.

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5. Who is the owner of the data collection?

We are legally obliged to inform you of the owner of the data collection with your personal data. The owner of your data is Piccolohouse KG in Watt.

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6. When do we collect personal data?

We collect your personal data whenever we have contact with you. The situations in which we have contact with you are varied. 

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7. What personal data do we collect?

The personal data collected is just as diverse. On the one hand, we collect personal data that you make available to us. On the other hand, we collect personal data that is automatically or manually recorded when you contact us, such as: Surname and first name; birthday and age; Gender; residential address; Delivery address; Billing address; credit card and account information; phone number(s); email address(es); Information about subscribed newsletters or other advertising; Consent to receive advertising; online customer account information (including opening date, usernames, profile pictures); Memberships within our division.

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8. Why do we process personal data?

We process your personal data for various purposes. These purposes can be summarized in different groups. In particular, we can process your personal data in whole or in part for one or more of the following purposes:

8.1 Processing purposes in connection with our goods and service offerings Provision and sale of our goods and services; processing of orders and contracts, including sending order and shipping confirmations, delivery confirmations, delivery and invoicing. arranging and conducting courses, seminars or training courses; arranging and conducting customer service; arranging and conducting customer card or loyalty card schemes; arranging and conducting market research and opinion polls;

8.2 Processing purposes in connection with customer communication Provision, administration and implementation of customer communication by post and electronic means of communication; business communication by post and telephone, fax, e-mail, voice messages, text messages (SMS), picture messages (MMS), video messages or instant messaging ; Evaluation of the use of our offers via telephone, fax, e-mail, voice messages, text messages (SMS), picture messages (MMS) or instant messaging such as: type of use, frequency and duration of use, exact location of use.

8.3 Processing purposes in connection with special activities and occasions Organization and implementation of competitions or sweepstakes, including notification and publication of the winners via our website, apps for mobile devices or our offers on internet platforms, multimedia portals or social networks; Organization and implementation of special occasions such as events, advertising events, sponsorship events, cultural and sporting events.

8.4 Processing purposes in connection with the analysis of customer behavior, optimization of the locations and the product range in our branches. This is done through individualized and personal, but also anonymous and group-related recording and evaluation of historical and current customer and purchasing behavior in our shops or other premises - including creation and analysis of location data, movement profiles and shopping basket analysis; Individualized and personal or anonymous and group-related recording and evaluation of historical and current customer and purchasing behavior when using the offers on our website, apps for mobile devices or on Internet platforms, multimedia portals or social networks;

8.5 Processing purposes in connection with direct marketing Simplification of processes - such as purchases or bookings - and use of knowledge from the analysis of customer behavior to continuously improve all goods and services; avoidance of unnecessary advertising through knowledge from the analysis of customer behavior for individualized and personalized direct marketing; delivery Individualized and personalized advertising by post or via telephone, fax, e-mail, voice messages, text messages (SMS), picture messages (MMS), video messages or instant messaging; Individualized and personalized adaptation of offers and advertising on our Internet pages, apps for mobile devices or our channels on internet platforms, multimedia portals or social networks.

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9. Who do we pass on your personal data to?

We can only disclose your personal data if we believe this is necessary to comply with applicable laws and regulations, in court proceedings, at the request of the competent courts and authorities or as a result of other legal obligations, to protect and defend our rights or property.

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10. How do we use cookies?

We also use so-called cookies on our website. These are small files that are stored on your computer or mobile device when you use one of our websites. We would also like to inform you comprehensively about our use of cookies.

10.1 Why do we use cookies?

The cookies we use are initially used to ensure the functions of our website - such as the shopping cart functionality. We also use cookies to adapt our Internet offer to your customer requirements and to make surfing with us as comfortable as possible. We also use cookies to optimize our advertising. Cookies allow us to present you with advertisements and/or particular goods and services that may be of particular interest to you based on your use of our website. Our goal is to make our website as attractive as possible for you and to present you with advertising that corresponds to your areas of interest.

10.2 Which cookies do we use?

Most of the cookies we use are automatically deleted from your computer or mobile device after the end of the browser session (so-called session cookies). For example, we use session cookies to save your country and language preferences and your shopping cart across different pages of an internet session.

10.3 What data is stored in the cookies?

No personal data is stored in the cookies we use. The cookies we use cannot be assigned to a specific person. When a cookie is activated, an identification number is assigned to it. 

10.4 How can you prevent the storage of cookies?

Most Internet browsers automatically accept cookies. However, you can instruct your browser not to accept cookies or to ask you before accepting a cookie from a website you visit. You can also delete cookies on your computer or mobile device by using the appropriate function in your browser. If you decide not to accept our cookies or the cookies of our partner companies, you will not see certain information on our website and you will not be able to use some functions that are intended to improve your visit.

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11. How do we use log files?

Each time you access our website, certain usage data is transmitted to us from your internet browser for technical reasons and stored in log files. This includes the following usage data: date and time of access to our website; name of the website accessed; IP address of your computer or mobile device; Address of the website from which you came to our website; amount of data transferred, as well as the name and version of your browser.